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Castos Reviews
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Castos Customer’s Q&A
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Castos FAQs
Does Castos offer a free trial?
Yes, every new Castos user gets a free 14-day trial with access to all the features of the Starter plan. Some features may be limited during the trial period but they are unlocked upon upgrading to a paid plan.
What are the download limits by the plan?
Castos tiers its pricing based on account-wide downloads. The plans are: Starter: 20,000 downloads per month; Growth: 75,000 downloads per month; Pro: 200,000 downloads per month.
What happens if I exceed the download limits in a month?
You will receive a congratulatory email. If you exceed the limit for the second consecutive month, Castos will ask you to upgrade your plan.
Are there limits to private subscribers?
Yes, the allowances for private subscribers are: Starter: up to 100 private subscribers; Growth: up to 250 private subscribers; Pro: up to 500 private subscribers.
Which plan is best for me?
The best plan depends on your needs. The Starter plan is best for hobbyist podcasters, the Growth plan is best for those looking to grow their shows, and the Pro plan is best for those who need more private subscribers.
How do I sign up for a Castos free trial?
You can sign up for Casto's free trial by visiting the Castos website and clicking on the "Start Free Trial" button.
What happens after my free trial period ends?
If you choose to continue with Castos after your free trial period, you will be asked to select a subscription plan. If you do not select a plan, your account will be deactivated.
Can I receive a refund for my Castos subscription?
Refund requests for subscriptions may be considered by Castos on a case-by-case basis and granted at the sole discretion of Castos. This may include situations such as a material or security breach or if Castos no longer fulfills its role as a hosting and distribution platform.
What support is available for Casto's users?
Castos provides support via email and live chat. Additionally, they offer a bi-monthly Getting Started with Casto's call on Zoom, a YouTube channel, and the Castos Academy.
Can I host my podcast on multiple platforms with Castos?
Yes, you can. This includes popular platforms such as Apple Podcasts, Spotify, and more.